Forum Discussion
1 Reply
- John_GS
Forum Team
Hi Jaywar812000
Thanks for posting and welcome to the community. Sorry to hear of the hub issues. From checking the system, I can see you've had an engineer visit since posting and they've replaced the router.
With the Pods, there are a few requirements for them to work with our Hubs:
• The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'.
• Channel Optimisation must be left on.
• The SSIDs must be the same and broadcast enabled.
• The SSID must be password protected.
• The Passphrases of the SSIDs must match.As long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. The wireless details from the Pod will be the same as the Hub's details, so no additional steps are required to connect the devices in the home.
I hope everything is resolved for you but do pop back to the Community should you ever need further help.
Best wishes.
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