Forum Discussion

LeeVM's avatar
LeeVM
Tuning in
2 years ago

More Broadband Issues

Any chance you can look into my connection again? The packet loss is horrendous and is limiting my ability to do certain things online. One of which is the reason I pay for broadband in the first pla...
LeeVM's avatar
LeeVM
Tuning in
2 years ago

Network Log
Time Priority Description
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 11; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
3 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Fri Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: ; New Profile: 12.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
6 US profile assignment change. US Chan ID: 6; Previous Profile: 12; New Profile: .;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
5 DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Thu Feb
4 DBC-ACK not received;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;

Joseph_B's avatar
Joseph_B
Forum Team (Retired)
2 years ago

Hey LeeVM,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, with this we would like to go about sending out a technician out to you to go about looking into the Hub and to see what they can do to improve your network, for this I will need to confirm some information from you via a private message.

Joe