Virgin Media Community

[Corky6372]

Hi I’m trying to log into my hub 5 as just upgraded from hub 3. Need to put it into bridge mode so can connect my orbi mesh router and satellites that we were using before.  It saying my password is incorrect when logging in. I just unplugged my old hub and reconnected the new hub. I didn’t log in to old hub 3 to change back to roaming mode first. Would this make a difference?

[BenMcr]

You need to use the details printed on the panel Hub 5. They will be different to those on the Hub 3.

[Client62]

Make quite sure to use the Hub 5 menu password for login at http://192.168.0.1      ( the Hub and WiFi passwords are different  )

[Corky6372]

Where would I find that password ?

[BenMcr]

It's on the bottom of the Hub.