Hi,
I've tried to speak to customer support on the phone twice now, first time they monitored my connection for 24 hours and found nothing wrong, second time i got disconnected with no call back.
I've been having issues for a while now where we will lose connection for anywhere between a few seconds and a few minutes. The hub does not restart, but our phones will disconnect from the wifi detecting no internet. I have a wired connection to a pc and TP link connection to a different PC, both lose internet during these issues. I've unplugged everything from the hub and it still happens over wifi only.
VM can't seem to detect it from their end because i got a text during one of these losses saying they were monitoring and everything looked okay. I've set up a monitor but i've been running ping tests in the meantime on different devices and these are the results.
Any suggestions?
Thanks
