Hub5 no internet in modem mode

[Trev_Allen]

I have been trying for two days to change my Hub5 to modem mode. I am connecting to an asus rt-ac68n router running DD-WRTV2 in automatic DCHP mode.

I have followed this procedure.

1) login using 192.168.0.1 and select modem mode with only port 4 connected to the router.

2) When the hub5 status light changed to steady green and I can log in using 192.168.100.1 either directly from my laptop connecting to port 4 or via my wireless router connecting to port 4, I wait for the Home page status that wireless is off, internet is online, telephony is ready.

3) I then depower the Hub5, wait for a minute and with the asus router connected to port 4 (also tried with the laptop only) I power up again.

4) Eventually when home page status shows internet online, telephony ready I wait but no internet connection becomes available even after 50 minutes. On the Admin info page no WAN IP settings section is displayed.

Is there anything further to try?

[Tudor]

"is there anything published for the Hub5?" VM do not publish manuals for any of their equipment. 

[legacy1]

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@Tudor wrote:

"is there anything published for the Hub5?" VM do not publish manuals for any of their equipment. 

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Because that would mean they have to support all the options in the hub😉  

[Adduxi]

I've never seen any Hub manuals from VM for any Hub.  However sometimes there are manuals for the same Hubs from other suppliers. There will be similarities but the firmware will be different.

If you stick to modem mode, then you don't need any manual.  In modem mode there are no usable functions for the end user to worry about, it's just basically "bridging" the connection between your ASUS and VM's Network.