3 weeks ago
Hi does anybody have a screenshot of the manual channel settings for the virgin hub 5 ?
3 weeks ago
For 2.4GHz only use channels 1 or 6 or 11 at 20Mhz
For 5GHz try channels 36 or 44 at a bandwidth that suits your devices.
3 weeks ago
This is what I'm using
3 weeks ago
Hi @Jbarr87
I haven't changed the settings on my hub 5 so they are set automatically by VM (screenshot below)
If you do want to make any changes then you need to open a browser and log into your hub 192.168.0.1 (or 192.168.100.1 if in modem mode) using the SSID and wifi settings password printed on a sticker on your hub
Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes.
Then beneath both the 5Ghz and 2.4GHz sections click on the manual button, and in the drop down box click on the channel number you want to change it to, then scroll down and click on Apply Changes.
(You could perform a search for an app such as wifi analyzer which tells you the strength of the channel you are connected on, and also shows other channels so you can decide if you want to change the channel number on your hub)
3 weeks ago
What is the problem ?
3 weeks ago
Just remember that although you can apply manual settings, the router has its own built in fixed limits to suit regulatory requirements. You can't override them.
3 weeks ago
Thanks for the help