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Hub 5 and pods

quinlan3
Joining in

Just got Hub 5 delivered as upgraded to 1gb but the 3 pods we had before don't seem to connect. Tried connecting then to router with cable but that also hasn't worked. Is there any easy fixes?

1 REPLY 1

Client62
Alessandro Volta

Call the activation number 0800 953 9500. Request the VM Pods are paired to the replacement Hub. For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.