Solved
Hub 5 Needs rebooting daily
Had a Hub 5 for about 3-4 months, and over the past month I’m needing to switch my hub off and on again at least once a day. It just loses connection for some reason, and this seems to sort it. virg...
Check for known faults in your street ( be sure to use both methods )
Call 0800 561 0061 – this is an automated number.
https://www.virginmedia.com/help/check/status/identification/identify
Downstream signals are low / too low
Downstream Power Levels should be -7 to + 7 dBmV for optimal performance.
The 3.0 Downstream are approaching -7 and channels # 30 to 32 are just below the -7 dBmV mark,
there is a smattering of Post RS errors across all channels.3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID30 371000000 -7.1 39 QAM 256 30 31 379000000 -7.1 40 QAM 256 31 32 387000000 -7.2 39 QAM 256 32
The 3.1 Downstream channel is considerably worse at -12.3 dBmV, ( vs -7 to + 7 preferred )
as this is a logarithmic scale the received power is well below normal & is resulting in Uncorrectable errors.3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)159 Locked 37 -12.3 678198791 183891
