Hub 5 - 192.168.0.1 Password Incorrect

[jrttapppi]

Hi

I am currently attempting to access my admin page on 192.168.0.1, I have restarted the router with the pin, and tried the password on the bottom, (not the WiFi password, the one directly under the afformentioned ip reference). As well, to counter misspelling, I have also had two others try on my network with the same details from the box to no avail.

I have tried this on both LAN and WiFi connected devices, but there is no difference.

I do not have modem mode enabled, so 192.168.100.1 doesnt do anything for me.

I only recieve back

If anyone knows any further advice, it would be much appreciated.

[Client62 · Accepted solution]

What ever the VM notes say, the RESET button appears to need to be pressed for a full 60 seconds to trigger the factory reset.

[jrttapppi]

Alrighty, I'll give this a go and update whether this makes a change

Best

Jessie

[jrttapppi]

Worked a charm

Thank you!

[mattd880]

When you do the 60 second pin reset, did the password on the sticker then work again?

What about the Internet?  Does it retain all the PPP info to connect to the Internet again after the reboot?

[Adduxi]

There is no PPP used.  The Hub connects using hardware authorisation.