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deans6571 · ‎16-10-2024

I currently have a Hub 3 and have had this for years and years (probably when it was first released) !

Never really had any issues with it if I'm honest - speeds are good (I consistently get over 350Mbs on a wired connection on my 350Mb Broadband service) as is the wifi (it reaches all rooms in my 3 bed semi-detached house)!!

Now, I have just received an email from VM offering a free upgrade to the Hub 4 as my current Hub is being seen as 'old' (which I have accepted but I don't actually need to install it if I change my mind).

What are people's views on the Hub 4 vs the Hub 3 - are there any noticeable differences and would I benefit from this upgrade (its being sent as a 'self install option' so no engineer visit is required) ?

Thanks.

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

newapollo · ‎01-11-2024

@deans6571 wrote:
Hi again!
Is it better to use the default same names for the SSIDS then so that devices can ‘roam’ between the two (I’ve always renamed them to differentiate) ?
I've seen a few forum posts recently where VM systems automatically turn on the hubs Channel Optimisation again, so if they do you may longer see the split SSID names. This might be due to VM recently introducing Smart Support - see <here> and further info <here>
I am also quite impressed with the Hub 4 - very quiet (can’t hear a fan as someone else said it had an internal fan?!) + WiFi speeds are close to 300mbs on my 350 mbs connection (on a wired it’s around 380Mbs)
That's good news, fingers crossed it stays like that 😃.

A bit of additional info relating to VM's wifi pods which may/may not apply to you.

The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'
Channel Optimisation must be left on
The SSIDs must be the same and broadcast enabled
The SSID must be password protected
The Passphrases of the SSIDs must match

Dave

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Adduxi · ‎16-10-2024

If it ain’t broke don’t fix it ….. Also note the Hub 4 is the only Hub with a fan so something to be aware of. If you are staying on 350 I wouldn’t bother tbh.

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jbrennand · ‎16-10-2024

@Adduxi wrote:
If it ain’t broke don’t fix it …..

+1'

Stick with it... if you want better "performance" put it in modem mode and use your own better specced wireless router or router + wireless equipment... although your connectivity sounds good already

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

deans6571 · ‎17-10-2024

Ok, so the consensus is to stay with my Hub 3 then!

What's this all about on the Hub 4 though - is it reason to switch to the Hub 4:

And, if I did switch to the Hub 4, would it cure any of these graphs:

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

jbrennand · ‎17-10-2024

In the first post you said everything was fine. So what issues are you experiencing now ? So do the graphs actually need "curing" - of what ?

What devices do you currently have connected to the Hub3 directly on ethernet cables? What devices are you connecting on wifi?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

deans6571 · ‎17-10-2024

@jbrennand wrote:
In the first post you said everything was fine. So what issues are you experiencing now ? So do the graphs actually need "curing" - of what ?
What devices do you currently have connected to the Hub3 directly on ethernet cables? What devices are you connecting on wifi?

I don't actually have any issues (its only my laptop connected directly via a wire) if I'm honest but have always been aware that my graphs have always looked like the ones I posted.

Does that even matter ?

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

jbrennand · ‎17-10-2024

If everything is fine and you have no issues - then dont try to "fix" it 😎 These data are helpful in pinpointing what might be causing your problems, but..........

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Cardiffman282 · ‎17-10-2024

The BQM looks like local network congestion to me and a new hub won't fix it. Check for local faults on 0800 561 0061.

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Adduxi · ‎17-10-2024

Yes, agree. Typical pattern of busy during the day and quiet at night.

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deans6571 · ‎01-11-2024

Can I just ask - my new Hub is being delivered today, am I now committed to installing it and using it?

I'm only asking because I received a text today from VM saying something like, " To avoid loss of service, please install your Hub within 5 days"

Does this mean I HAVE to now install it and use it - what happens if I just decide to keep my current Hub 3 or will this now be disconnect after 5 days??!

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

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