Forum Discussion

allyq02's avatar
allyq02
Tuning in
2 years ago
Solved

Hub 3 Red Power Light

Hi My hub 3 has a constant solid Red power light, I have read the help page on the Virgin website and several posts on the forum which suggests the hub is overheating or in modem mode. I can confir...
  • allyq02's avatar
    allyq02
    2 years ago

    The engineer came today, took one look listened to what has happened and replaced it with a Hub 5.

    All going well so far, fingers crossed.

allyq02's avatar
allyq02
Tuning in
2 years ago

It could just be a LED issue, we have a technician booked to visit so they can check if it's that or something more serious.

We have tried rebooting it and resetting it several times and the LED stays a constant bright Red.

The WiFi drops more often recently but I suppose that could be for all sorts of reasons.

allyq02's avatar
allyq02
Tuning in
2 years ago

The engineer came today, took one look listened to what has happened and replaced it with a Hub 5.

All going well so far, fingers crossed.