Hub 3.0 Red Light

[drewbuz]

Good evening,

My hub has been showing a red light for a while now.

i have switched it off and on, carried out the pin reset (with and without cables plugged in) but unfortunately the red light is still showing.

It is situated in a well ventilated area and would say it’s mildly warm to the touch.

Please can you advise on how to resolve this.

Thanks

[Akua_A]

Hi @drewbuz 

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with a red hub light. We can understand your concern and want to do our best to help. For this reason, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

[drewbuz]

Hi Akua_A,

I have replied to your message.

Many thanks.

[Akua_A]

Glad to hear this @drewbuz 

Please let us know how the appointment goes and if you need any further help 🙂

Thanks,