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How I can check my average broadband usage?

Phoenix43
Joining in

3 weeks ago

I have spent ages online searching how to find out my average daily/monthly usage and also searched on the app and website and I can't find any reference to this which seems odd! 
I am having a constant nightmare with Virgin, which is a separate matter, and I just need to have all the relevant information before I investigate the other matter further. 

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3 REPLIES 3

Cardiffman282
Problem sorter

3 weeks ago

I can but I use my VM hub in modem mode and use my own router which gives me the stats. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Client62
Alessandro Volta

3 weeks ago

VM used to email me this link to usage but that link no longer works & when it did it gave one figure in Gigabytes with had no breakdown.

VM don't appear to bother about usage unless one is saturating a the connection 24/7.

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Ashleigh_C
Forum Team
Forum Team

3 weeks ago

Hi there @Phoenix43 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you are facing an issue with your service and thank you again for posting. Can I just clarify are you wanting to check your personal usage, as in how many devices are connected and what they are receiving, or are you looking to check the connection to the Hub? 

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