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Hot Weather Dropout

YorkshireGamer
Tuning in

Once again summer has rolled round and as soon as it gets warm the internet for our street drops out. My hub is in a nice shaded cool location so it isn't that and rebooting it makes no difference. Today I had no internet from 1pm til 8pm then it magically comes back once it's cooled down outside. Previous 2 days it's been 4pm til 8pm. Either the cabinet at the end of our street is overheating or just general national infrastructure can't cope either way it's frustrating and stopping me from being able to work. No error message ever comes up on the status page but it's impacting multiple addresses on our street so it's not a in premises issue. Previously all they did was send an engineer to come and replace the hub which made no difference as it had cooled down weather wise by then so was working anyway.

10 REPLIES 10

Call VM to report your problem.

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Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection