I've looked through various posts on this forum about using VPN with the Hub 5 and was wondering if someone could direct me towards any knowledge articles posted by Virgin Media. It seems that some users are having success whilst others are not.
My provided device is set to use 5Ghz first then to try 2.4Ghz. I do not have admin access to change this.
It seems to make sense to leave the wifi bands synchronised as I read splitting them can cause issues with other devices not being able to choose the best band as required. It is the default, so I assume it must be the default for a reason.
I found some suggestions about modem mode but I do not want buy a separate router.
There are some posts from 2021 where VM say they have fixed a known VPN issue but then there are some very recent posts, even earlier today, with others having the same problem.
Everything else in the house is working so I am looking for any guidance about VPN support but the knowledge base seems very lacking in content.
I guess the key question is whether or not using a VPN is supported and if so what has to be in place to make it work?
I am not particularly technical so just need things to work as they did with my previous provider.
Any help or guidance appreciated.
