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Gone Away Form

Joining in

I just received a email saying that "We have received your Gone Away form and will now review the details. You can expect a response within 48 hours." I am meant to move into my new apartment on Wednesday and worried that this will delay the delivery of the router, I have also not received confirmation of delivery or account details???


Problem sorter

Hi @mattmcrory01 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you


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