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External Junction Box

mahmad
Joining in

on ‎23-05-2024 20:23

Hello,

 

the external junction box and wiring from the ground are now exposed and damaged how do I go about getting it replaced or fixed ?

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4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person

on ‎24-05-2024 15:57

Post up a photo of the damage so a VM person can see it on here and organise an appropriate response.


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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mahmad
Joining in
In response to jbrennand

on ‎24-05-2024 16:10

Ok thanks will do

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mahmad
Joining in
In response to mahmad

on ‎24-05-2024 16:16

Attached is the pic

 

IMG_6998.jpeg

 

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Martin_N
Forum Team
Forum Team
In response to mahmad

on ‎27-05-2024 11:59

Hi mahmad,

Thank you for your post and welcome to the community. 

We're sorry to see your omnibox cables are exposed. 

We will private message you now to arrange an engineer visit to investigate this. 

^Martin

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