cancel
Showing results for 
Search instead for 
Did you mean: 

External Junction Box

mahmad
Joining in

Hello,

 

the external junction box and wiring from the ground are now exposed and damaged how do I go about getting it replaced or fixed ?

4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person

Post up a photo of the damage so a VM person can see it on here and organise an appropriate response.


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ok thanks will do

Attached is the pic

 

IMG_6998.jpeg

Hi mahmad,

Thank you for your post and welcome to the community. 

We're sorry to see your omnibox cables are exposed. 

We will private message you now to arrange an engineer visit to investigate this. 

^Martin