Errors - power levels

[javedsaleem]

I recently renewed my Contract......and now I have lots of errors

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	306000000	5.9	41	QAM 256	22
2	138000000	6.9	42	QAM 256	1
3	146000000	6.9	42	QAM 256	2
4	154000000	7	42	QAM 256	3
5	162000000	7	42	QAM 256	4
6	170000000	6.9	42	QAM 256	5
7	178000000	6.8	42	QAM 256	6
8	186000000	6.7	42	QAM 256	7
9	194000000	6.9	42	QAM 256	8
10	202000000	6.8	42	QAM 256	9
11	210000000	7	42	QAM 256	10
12	218000000	6.9	42	QAM 256	11
13	226000000	6.7	42	QAM 256	12
14	234000000	6.4	42	QAM 256	13
15	242000000	6.3	42	QAM 256	14
16	250000000	6.2	42	QAM 256	15
17	258000000	6.2	42	QAM 256	16
18	266000000	6.2	42	QAM 256	17
19	274000000	6.2	42	QAM 256	18
20	282000000	6.2	41	QAM 256	19
21	290000000	6.1	41	QAM 256	20
22	298000000	5.9	41	QAM 256	21
23	314000000	5.9	41	QAM 256	23
24	322000000	5.7	41	QAM 256	24
25	330000000	5.5	41	QAM 256	25
26	338000000	5.5	40	QAM 256	26
27	346000000	5.5	41	QAM 256	27
28	354000000	5.4	41	QAM 256	28
29	362000000	5.5	41	QAM 256	29
30	370000000	5.6	41	QAM 256	30
31	378000000	5.8	41	QAM 256	31
32	386000000	5.8	41	QAM 256	32

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	41	9351	7399
2	Locked	42	2446	8508
3	Locked	42	10507	26013
4	Locked	42	961	2221
5	Locked	42	1117	4834
6	Locked	42	25	119
7	Locked	42	1181	4884
8	Locked	42	6385	23194
9	Locked	42	6357	24328
10	Locked	42	6572	25753
11	Locked	42	13048	37499
12	Locked	42	10951	21499
13	Locked	42	10819	20651
14	Locked	42	12389	37541
15	Locked	42	1166	4616
16	Locked	42	14780	48317
17	Locked	42	7334	15709
18	Locked	42	10973	16589
19	Locked	42	10142	20093
20	Locked	41	6462	19074
21	Locked	41	13872	35589
22	Locked	41	12395	19513
23	Locked	41	9651	11404
24	Locked	41	8189	20916
25	Locked	41	2063	8991
26	Locked	40	7077	14142
27	Locked	41	11008	8600
28	Locked	41	9103	4289
29	Locked	41	9534	8082
30	Locked	41	7714	10213
31	Locked	41	10524	11998
32	Locked	41	10694	11430

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)

159

94

4K

1840

QAM 4096

1108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)

159

Locked

41

5.4

555941319

0

[MOD EDIT: Subject title changed for clarity]

[javedsaleem]

 

[javedsaleem]

 

[jpeg1]

Your first picture shows a Wifi speed test. VM only promise 30 Mbps using their WiFi devices. 

Your second pic hasn't cleared moderation yet. Did it contain personal data? 

The BQM shows some spikes this morning caused by your speed tests. Did you do a reset yesterday to cause that red patch? 

[javedsaleem]

Hi

The 2nd pic was the BQM

I did a reset which caused the the red patch

There are more.spikes than usual....it used to be calm before.

[jpeg1]

You get a spike every time you do a speed test. 

[legacy1]

---

@javedsaleem wrote:

 

---

Well your getting 1Gb to the hub I guess them errors are not a problem

Also test speed by wire

[Matthew_ML]

Hey javedsaleem, thank you for reaching out and I am sorry to hear this.

I can see my colleague replied to you on another thread did you see this at all?

Are you still having some connection issues? 

[javedsaleem]

Hi

I did not see the other thread.

[David_Bn]

Hi @javedsaleem, our colleague on the other thread you've posted on confirmed that there was no local area issues impacting your connection currently.

Can you please confirm if you're experiencing connection issues on Wi-Fi only, or are wired connections also effected?

Thanks,

David_Bn

[javedsaleem]

Hi

Isn't possible, that if the Power (dBmV) is too high, that there could be noise on the line.

The original Power (dBmV) level is between 15-17, before VM fitted an 10dB Attenuator.

That's because at the Street Box, we are plugged into the top line of the Amplifier Sockets.

If we were moved DOWN a few lines on the Amplifier Sockets Board, is there a possibility that the noise may reduce and we can do away with the Attenuator