Engineer hasn’t turned up. No internet since 5 days

[krmistry1]

Hi,

No internet since 5 days. Was showing fault in area for 2 days, now they said over the phone that faulty router. Engineer has booked today but he didn’t turn up. So much frustrated, has anyone experienced same issue? 

[jbrennand]

If the fault is still outstanding - all Tech visits get auto-cancelled.

So...see what is being reported on the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.

Report back what is "saying".