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Early install engineer text
Hi there, Firstly I apologise if I have put this under the wrong sub group, but I recieved a text at half 11 this morning in regards to an early install of my WiFi, however whenever I tried to reply...
Good morning Horusblades
Thanks for posting. Welcome to Virgin Media firstly and also the community.
Sorry to hear of any issues with the earlier install SMS, not an ideal start.
Kindly call our Pre-Install team on 0800 052 1734 and we'll be happy to check for any earlier install dates.
Let us know how the install goes or if you need any further help.
Best wishes.
