Daily Broadband Outages for the last moth
Hi. I frequently experiencing daily broadband outages which last about a minute or two. This happens at least twice a day and it's getting really frustrating . I have been through all the diagnost...
Forum Discussion
Please post a full set of stats as detailed below:
How to get stats from a VM hub (no need to logon to the hub)
Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode
- Click on the “> Check router status” button
- Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
- Click on the “Upstream” tab, copy the text and paste into your reply
- Click on the “Networking” tab, copy the text and paste into your reply.
- Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.
Here are my logs:
Downstream:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 203000000 6.5 38 256 qam 9 2 211000000 6.5 38 256 qam 10 3 219000000 6.5 38 256 qam 11 4 227000000 6.5 38 256 qam 12 5 235000000 6.6 38 256 qam 13 6 243000000 6.5 38 256 qam 14 7 251000000 6.5 38 256 qam 15 8 259000000 6.5 38 256 qam 16 9 267000000 6.5 38 256 qam 17 10 275000000 6.5 38 256 qam 18 Upstream:
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 36600000 45.8 5120 64 qam 3 2 43100000 46 5120 64 qam 2 3 30100000 45.8 5120 64 qam 4 4 23600000 45.3 5120 64 qam 5 5 49600000 46.5 5120 64 qam 1 Networking Log as per the first screenshot.
