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Connect app

Grumps70
On our wavelength

Hi all

Up to a couple of days ago the vm connect app was working fine but now when trying to log in it responds with

Sorry. We could not connect you to the server. Please try again.

When trying again it responds with

We can't seem to recognise you at the moment. Please sign in.

And repeat.

Any ideas out there.

 

3 REPLIES 3

Grumps70
On our wavelength

SORTED. Ignore  the post.

I'm getting same problem. How did you fix it?

Grumps70
On our wavelength

Hi

The problems were all at the Virgin end which they eventually sorted.