Connect app not finding hub

[poleacre]

My virgin connect app can't find my hub.

I've freshly installed the app and turned mobile data off and am attached to the virgin wifi. I have a dead spot in my house and I'm trying to get a pod to resolve it.

Regards Kevin

[Client62]

Today from £20 you could have solved this Wi-Fi coverage problem ...and not ended up in the mire of VM Pods

https://www.toolstation.com/tp-link-wi-fi-range-extender/p51391

[legacy1]

Just get a better router with 1Gb ports and put hub in modem mode

[Steven_L]

Hello poleacre,

Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your hub and trying to order a WiFi pod. We can help from here to get the pod ordered for you. If you'd like to go ahead, we can arrange that but would need to take some details via private message, please reply to my message, if you want to go ahead. 

Kind Regards,

Steven_L