Connect app cannot find hub

[Crondall-5]

Connect app not working it says cannot find hub, I have deleted app re started and still not work.I have turned hub off and in and called 3 times for help nobody can help, its a waste of time

[Client62]

The Connect app is so flaky we don't have it installed.

Manage the VM Hub via its menu at : http://192.168.0.1/

[roy247]

Are you using the connect app for a specific reason, i.e. checking speed for free wi-fi pods.

It stopped working for me last October.

[Ashleigh_C]

Hi there @Crondall-5 

Thank you so much for your post and welcome back to the forums, it's great to have you here. 

I am so sorry that you have faced this issue with the Connect App, can I ask if this works on another device? 

What are you trying to use the app to do? If we can provide a work around in the meantime I would be happy to.