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Company Website Blocked By Virgin Media

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Our company website,, is not accessible to Virgin Media clients.  It appears to have been blocked.   This is also causing issues for our clients who have Virgin Media as their provider. They cannot access their accounts. Who do we need to contact to resolve this as it is affecting our business?  Please advise!  Thanks.


Fibre optic

It's being blocked by VM websafe filter. It's working fine for me as I don't use VM's filtering.

According to VirusTotal, 13 security vendors have flagged the website as malicious.

Who coded the website? Have they included lots of trackers, any data mining/gathering scripts, any cookie harvesting or data reselling?

The websites I make for clients are always Zero threat on VirusTotal. 100% clean code.

Knows their stuff

Vodafone also block it for reasons of suspected malware

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Alessandro Volta

If ISPs are blocking your site, they probably have good reason.

The answer is to make your site less suspect, rather than asking them to remove their blocks. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

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Some of our British clients who use Virgin Media as their provider have let us know that they can no longer view our site,, as it is being blocked.  Does anyone have suggestions on who to contact regarding this?  Thanks.  

Please avoid duplicate posts, folks have already started responding to the same question from yesterday...


Alessandro Volta

They can can change their DNS