Broke Hub 4 Help!

[Lou1981x]

Accidentally knocked and broke my Hub 4, desperately need internet for Exam marking so waiting days without is a massive problem. 
Is there any workaround? (Something I can go out and buy and set up now?)

Thanks in advance. 

[carl_pearce]

No, as the HUBs are based on VM's bespoke DOCSIS network.

What's 'broken'?

[Client62]

Home internet Plan B is usually enable the hotspot from your mobile phone
and if needed some buy more data until the VM Hub is replaced.

[Tudor]

Nothing you can do but get it replaced by VM. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Lou1981x]

sadly fell and dropped on the charging port which was pushed inside. There’s now a nice little rattle and no power whatsoever

[Lou1981x]

That was the plan to degree also sadly a house of three kids and I think someone might die before the replacement greeter gets here 😂

[Martin_N]

Hi Lou1981x,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the hub 4. To confirm, have you had a replacement ordered already?

^Martin