Broadband outage - 24 hours

[nelios16]

Hello, 

I have had total broadband outage for 24 hours (so far). Checked cabling, all secure and intact. Modern has the flashing green arrows icon, even after reboots.

I have an engineer booked for tomorrow, but is there anything that can be checked for me in the meantime please, to maybe save a wasted visit?

[nelios16]

Router / hub was broken. Swapped out by engineer, all good 👍 

[Daniel_Et]

Hi @nelios16, thank you for your posts.

We're glad to hear the issue has been resolved. If you have any further queries, please don't hesitate to contact us.

Regards,
Daniel