Forum Discussion

nelios16's avatar
nelios16
Tuning in
8 months ago

Broadband outage - 24 hours

Hello, 

I have had total broadband outage for 24 hours (so far). Checked cabling, all secure and intact. Modern has the flashing green arrows icon, even after reboots.

I have an engineer booked for tomorrow, but is there anything that can be checked for me in the meantime please, to maybe save a wasted visit?

  • nelios16's avatar
    nelios16
    Tuning in
    8 months ago

    Router / hub was broken. Swapped out by engineer, all good 👍 

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      8 months ago

      Hi nelios16, thank you for your posts.

      We're glad to hear the issue has been resolved. If you have any further queries, please don't hesitate to contact us.

      Regards,
      Daniel