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Broadband issues today

smiley1
On our wavelength

I have been having issues today with accessing g mail and also all Virgin company websites. I can't even check service status.

When I rang Virgin they weren't aware of any issues, can anyone advise what is going on?

Many thanks

 

 

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @smiley1 

Thanks for posting and welcome back to the community. Sorry to hear of any issues. On Tuesday there was an issue with AWS hosted sites.

Is everything sorted for you since? If not, please let us know and provide your Traceroutes so we can assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

smiley1
On our wavelength

Fine now thanks. I got the answers on this site, Virgin didn't have a clue when I rang them

Glad to hear that you've got the answer on the community forums @smiley1 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent
Carley