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Anyone getting internet connection?

_imzy
Tuning in

Currently receiving no signal, just after midnight. Flashing green light on hub 3 and those two arrows turn red. 

5 REPLIES 5

Scottyboy99
Dialled in

It’s down. Not sure what’s going on with virgin. My home hub is in modem mode and still shows green light but no internet working. Looks like a big outage according to downdetector. Maybe planned works but nice of them to give a heads up. I know midnight might be a good time to start but I am working late into the night and this has stitched me up. Now having to use my lousy mobile signal as a WiFi hotspot 

Sfoske1
Joining in

mine went down the same time- not impressed as now my security cameras won’t be working on my house ! Let’s hope will be working by the time I get up ! 

There were loads of reports at around 12.30 last night via Down Detector. To check for local faults call VM on 0800 561 0061. 

Screenshot_20241218-072337.png

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lotharmat
Community elder

Mine was down this morning intermittently.0498530502926b9aea71898bcffa47b8ae0ee7b8-18-12-2024

 




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Hub 3 - Modem Mode - TP-Link Archer C7

Ayisha_B
Forum Team
Forum Team

Hi @_imzy 👋

Welcome to our Community Forums and thanks for your post.

We're sorry for the downtime.

I've not been able to locate your details on our system so can you confirm if you are still experiencing issues?

If so, is there anything showing here - https://virg.in/servicechecker

Let us know so we can offer further support if required.

Ayisha_B
Forum Team

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