on 26-05-2024 04:45
My Hub 3 has 2.4Ghz and 5Ghz wireless enabled. My devices using 5Ghz are dropping connection several times a day.
This might be understandable when the mobile devices are downstairs, seeing as the router is upstairs, but it's happening when the devices are near the router.
My only wired connection to the hub is my PC, and that connection is solid, as are devices connected to 2.4Ghz.
I've looked at several posts about a similar issue and pods/extenders/routers have been suggested. Just wondering if there might be any other solutions that don't involve being out of pocket.
Cheers.
on 26-05-2024 07:39
Wi-Fi channel hopping of the VM Hub cause dropped connections for us & if it is VM Pods are to be avoided.
In the VM Hub menu, set Wireless Channel Optimization aka Smart Wi-Fi to DISABLED
Set the 5GHz to a fixed Channel try 36 or 44
Set the 2.4GHz to a fixed Channel use either 1 or 6 or 11
on 26-05-2024 22:47
Thanks for the suggestions.
I should've pointed out I have Disable Channel Optimization disabled. Currently 5Ghz is on Channel 44 and 2.4Ghz is on 6.
I haven't tried switching channels on the 5Ghz, so will give that a go.
on 29-05-2024 15:18
Pretty much hopeless trying to change channel number as it keeps reverting back to 44 after trying to change it.
on 31-05-2024 19:01
Hi @Thommo14
Thanks for your post and welcome back to the community.
I'll send you a PM now to assist further.
Best wishes.
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