13-11-2024 07:25 - edited 13-11-2024 07:26
Looks like Tuesday Wednesday and Thursday 2am reboots have started again after a quiet period of 2 months. Figures look ok to me too. again I have no speed or disconect issues just annoying 2am notifications that my security cameras and NAS have gone offline...
3.0 Downstream channels
1 | 331000000 | 8.2 | 40 | QAM 256 | 25 |
2 | 139000000 | 9.4 | 40 | QAM 256 | 1 |
3 | 147000000 | 9.1 | 40 | QAM 256 | 2 |
4 | 155000000 | 8.9 | 40 | QAM 256 | 3 |
5 | 163000000 | 8.8 | 40 | QAM 256 | 4 |
6 | 171000000 | 8.6 | 40 | QAM 256 | 5 |
7 | 179000000 | 8.6 | 39 | QAM 256 | 6 |
8 | 195000000 | 8.7 | 39 | QAM 256 | 8 |
9 | 203000000 | 8.5 | 40 | QAM 256 | 9 |
10 | 227000000 | 8.7 | 40 | QAM 256 | 12 |
11 | 235000000 | 8.6 | 40 | QAM 256 | 13 |
12 | 259000000 | 8.2 | 40 | QAM 256 | 16 |
13 | 267000000 | 8 | 40 | QAM 256 | 17 |
14 | 291000000 | 8.1 | 39 | QAM 256 | 20 |
15 | 299000000 | 8.1 | 40 | QAM 256 | 21 |
16 | 323000000 | 8.1 | 40 | QAM 256 | 24 |
17 | 355000000 | 8.3 | 40 | QAM 256 | 28 |
18 | 363000000 | 8.2 | 40 | QAM 256 | 29 |
19 | 387000000 | 8 | 40 | QAM 256 | 32 |
20 | 395000000 | 8 | 40 | QAM 256 | 33 |
21 | 403000000 | 7.8 | 39 | QAM 256 | 34 |
22 | 411000000 | 7.9 | 40 | QAM 256 | 35 |
23 | 419000000 | 7.7 | 40 | QAM 256 | 36 |
24 | 427000000 | 7.7 | 40 | QAM 256 | 37 |
25 | 435000000 | 7.8 | 39 | QAM 256 | 38 |
26 | 443000000 | 7.8 | 40 | QAM 256 | 39 |
27 | 451000000 | 7.9 | 40 | QAM 256 | 40 |
28 | 459000000 | 7.7 | 40 | QAM 256 | 41 |
29 | 483000000 | 7.3 | 39 | QAM 256 | 44 |
30 | 491000000 | 7 | 39 | QAM 256 | 45 |
31 | 507000000 | 6.6 | 39 | QAM 256 | 47 |
32 | 515000000 | 6.4 | 39 | QAM 256 | 48 |
3.0 Downstream channels
1 | Locked | 40 | 0 | 0 |
2 | Locked | 40 | 0 | 0 |
3 | Locked | 40 | 0 | 0 |
4 | Locked | 40 | 0 | 0 |
5 | Locked | 40 | 0 | 0 |
6 | Locked | 40 | 0 | 0 |
7 | Locked | 39 | 0 | 0 |
8 | Locked | 39 | 0 | 0 |
9 | Locked | 40 | 0 | 0 |
10 | Locked | 40 | 0 | 0 |
11 | Locked | 40 | 0 | 0 |
12 | Locked | 40 | 0 | 0 |
13 | Locked | 40 | 0 | 0 |
14 | Locked | 39 | 0 | 0 |
15 | Locked | 40 | 0 | 0 |
16 | Locked | 40 | 0 | 0 |
17 | Locked | 40 | 0 | 0 |
18 | Locked | 40 | 0 | 0 |
19 | Locked | 40 | 0 | 0 |
20 | Locked | 40 | 0 | 0 |
21 | Locked | 39 | 0 | 0 |
22 | Locked | 40 | 0 | 0 |
23 | Locked | 40 | 0 | 0 |
24 | Locked | 40 | 1 | 0 |
25 | Locked | 39 | 0 | 0 |
26 | Locked | 40 | 0 | 0 |
27 | Locked | 40 | 0 | 0 |
28 | Locked | 40 | 0 | 0 |
29 | Locked | 39 | 0 | 0 |
30 | Locked | 39 | 0 | 0 |
31 | Locked | 39 | 0 | 0 |
32 | Locked | 39 | 2 | 0 |
3.1 Downstream channels
159 | 190 | 4K | 3736 | QAM 4096 | 148 |
3.1 Downstream channels
159 | Locked | 41 | 8.5 | 240938765 | 0 |
3.0 Upstream channels
0 | 49600000 | 45 | 5120 | QAM 64 | 1 |
1 | 43100000 | 45 | 5120 | QAM 64 | 2 |
2 | 36600000 | 45.3 | 5120 | QAM 64 | 3 |
3 | 30100000 | 45 | 5120 | QAM 64 | 4 |
4 | 23600000 | 44.5 | 5120 | QAM 64 | 5 |
3.0 Upstream channels
0 | ATDMA | 0 | 0 | 0 | 0 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 3 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
3.1 Upstream channels
6 | 10 | 39.0 | 2K | QAM 256 |
3.1 Upstream channels
6 | OFDMA | 200 | 74000000 | 0 | 0 |
13-11-2024 02:07:01 | critical | Cable Modem Reboot because of - unknown |
And for information for the forum team I am running in modem mode...... and my live BQM is in my signature..
on 13-11-2024 08:01
Modem mode Logs are Docsis just like router mode it is clear that the modem reboot was done by unknown so router mode will not given more info on the problem
on 13-11-2024 08:46
on 13-11-2024 08:47
on 13-11-2024 09:46
Forced reboots in the early morning are often the result of work being done on the VM network. That may be the case for you.
on 13-11-2024 12:28
on 13-11-2024 18:04
You are not the only one, I have same thing happening to my modem on the exact time. This must be virgin doing something on their network as it is impossible that it is happening at the same time. And in my case I had 3 restarts over past week. Reason is same like yours, unknown.
on 14-11-2024 04:41
on 14-11-2024 05:44
Same time as mine today. I guess we're ok for a few days now until next Tuesday when it'll start again. Love how virgin media can't "see" the hubs rebooting.
on 14-11-2024 06:49
Where are you located? I am in Birmingham. Also rhat would be so, so eqsy if Virgin would say - "we do maintenance work at night, hemce why modem must restart" if not it is a software issue that they restart at the same time with code "unknown".