on 31-12-2023 20:12
I also have this same issue on my account after upgrading to a new package?
on 16-03-2024 22:17
Any ideas what i can do? It is still the same after months.
on 17-03-2024 08:37
Hi AdamWiggy,
Sorry to hear there's still an issue, can you confirm if you've tried uninstalling and reinstalling the app?
Alex_Rm
on 31-03-2024 22:17
Tried that it doesnt change
on 01-04-2024 08:23
Hi AdamWiggy
Thank you for your post and welcome back to our community.
I'm sorry to hear your online account is not showing the correct package details.
I will send you a private message now so we can look into this.
Please look out for the envelope in the top right of the page and pop back to me when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 03-04-2024 20:43
Yes tried that.
on 04-04-2024 08:14
Hey AdamWiggy, thank you for reaching back out and I am sorry to hear this.
I can see you are currently in PM with my colleague about this.
Matt - Forum Team
New around here?