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Error code DEF01

Fede
Joining in

 I'm trying to log in to my Virgin Media account but it keeps on giving me this 

IMG_0555.jpeg

I've already tried to clear cache or use different browsers.

Can someone help me?

3 REPLIES 3

Martin_N
Forum Team
Forum Team

Hi Fede,

Thank you for your post. I'm very sorry to hear about the issue you're having with your online account.

To confirm, have you been able to try this via a different web browser?

^Martin

Yes, as I've written in the topic...

Thank you for answering that. I am happy to take a look into this now. 

I will private message you now to confirm your details. 

^Martin