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Lord_Thaemris's avatar
Lord_Thaemris
Joining in
3 years ago
Solved

Cannot access my new account, signs me into old one

Hi, I had a Virgin Media account for broadband back in 2018. Had this account for about a year then moved and canceled the account. Now I am moving again and have become a customer to Virgin Media a...
  • Graham_A's avatar
    Graham_A
    3 years ago

    Lord_Thaemris  The Move & Transfer process is not something that you can do yourself. David_Bn or another member of the VM Forum Team would need to arrange this if it is possible.