Can't register for My Virgin Media account

[RJF]

Please can someone from Virgin Media tech support contact me. I can't register for a My Virgin Media account, I keep getting the error message "Oops... Something went wrong. Please try again later."

I've already tried the following solutions I read on this forum: deleted cache and cookies from Chrome, used incognito on Chrome, tried another web browser (Microsoft Edge) AND another device - Android mobile. The registration page doesn't even display correctly on Android mobile. 

I've been very happy with the self-installation of kit for broadband, TV & landline, but this is very frustrating.

[Gareth_L]

Hello RJF.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue setting up your online account.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Regards     
Gareth_L