Forum Discussion

vmed1298's avatar
vmed1298
Joining in
3 years ago

Can't register Virgin Media account

When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...
LiviuD's avatar
LiviuD
Joining in
3 years ago

Hi there. 

i have the same issue...tryed several days on different devices and browsers and still the password can't be registered. Can you help me?

 

Sabrina_B's avatar
Sabrina_B
Icon for Forum Team rankForum Team
3 years ago

Hi LiviuD 👋.

Thanks for reaching out to us. Apologies you are having issues in signing up for a online Virgin Media account. We would need to bring you into a private message in order to look into this further. Please look out for a message in your envelope on the top right screen of your browser, if you are using a mobile device you will find it located under your profile icon.

Thanks.

Sabrina