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fletcher571's avatar
fletcher571
Joining in
1 year ago

wrong email address to sign up

I accidentally signed up with broadband using the wrong email and now cannot access my confirmation email which means I can't create an account/access my bills, how can I get this changed. PLEASE HELP!!!

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  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)
    1 year ago

    Hi fletcher571

    Thanks for your post and welcome to our community :).

    I'm sorry to hear you've not received your contract due to providing the wrong email address.

    I'll send you a private message now to obtain the correct details. 

    Please look out for the envelope in the top right of the page and pop back to me when you can.