Forum Discussion

jpennycook's avatar
jpennycook
Up to speed
2 years ago
Solved

new/renewed contract, first bill does not match contract

Last month, I rang Virgin Media because my existing contract was ending and I wanted to avoid a big price increase.  The new contract, which started this week, is for £34 per month. My first bill of ...
  • Alex_RM's avatar
    2 years ago

    Hi Jon, 

    Thanks for posting and sorry for any confusion with the billing.

    So we can go through things with you, I've popped you over a private message.

    Alex_Rm