Cheers for the reply.
To clarify - cold caller spoke with me on the door step. We talked about what VM offer, I explained about my current provider. I shared my contact details to be given information on packages and prices but heard nothing back. As you suggest, I'm now wondering if the cold caller has 'signed me up' and created some form of account for me.
I can confirm no bank details have been given, which is why I find it bizarre that VM are now in the process of installing and connecting me.
By the phrase: 'I'm currently waiting on a return phone call for a hacked account’. - What I mean is that I rang VM. After being passed around to 4-5 different people, I eventually spoke to someone in support and they told me that they would flag it up as an unauthorised/compromised account . This process would mean that another ticket would be created and I could expect a phone call back within 48 hours.
I just feel in a bit of limbo at the moment - Like I said, I certainly don't want to be in the position of someone turning up to my house to internally install broadband which I haven't requested. Plus I've got wires and a box down the side of my house that weren't requested.
