I am trying to log in, don't even have a password, would not let me create 1 previously. Now it is saying I have an account but what is the password? All I am looking for is a reset password email so I can change whatever it is. I'm getting this message when clicking "forgot password"
You can’t reset your password online right now, as you don’t have additional details set up on your account.
To reset your password, please contact us and one of our team will help you.
Clicking the contact us link takes me to a phone number, there is no way I am sitting on the phone for a password reset. I haven't even had the engineer round to connect up yet but I am seriously thinking about cancelling Virgin and going back to BT.