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Wrong email

Jazzman02
Joining in

3 weeks ago

Hi guys. I know this has been talked about before but seeing if anyone can point me in right direction. I have signed up for virgin in an O2 store and they put my email address in wrong so I can't get any documents. I didn't notice at the time as it was only 1 digit difference. Is there an easy way to fix this? Thank you  🙂 

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4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

3 weeks ago

The VM Forum Team staff should be able to help you with this when they reach your post tomorrow.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Jazzman02
Joining in
In response to Graham_A

3 weeks ago

I hope so mate. Thanks for the reply  🙂 

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Matthew_ML
Forum Team
Forum Team
In response to Jazzman02

3 weeks ago

Hey Jazzman02, thank you for reaching out and I am so sorry to hear there is an issue is getting your welcoming documents, also a very warm welcome to the community.

Let me send you a DM so we can look at changing this 🙂 

Matt - Forum Team


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Matthew_ML
Forum Team
Forum Team

3 weeks ago

Glad we've managed to get this resolved for you 🙂

Matt - Forum Team


New around here?

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