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Why cant I upgrade on the Virgin Media Portal???

sunnypurba
Joining in

Why cant I upgrade on the Virgin Media Portal?????


sunnypurba_0-1708439288799.png

 

There is no option for offers / upgrades

 

1 REPLY 1

Daniel_Et
Forum Team
Forum Team

Hi @sunnypurba, thank you for your post.

We're sorry to hear about the problem you're having 😔

To discuss upgrading your package, we'd suggest contacting the customer relations team on 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline. 

Regards,
Daniel