Virgin cold calling
MrsM4 wrote:Saw something on the community page that said change your marketing preferences and change phone number to 123. Logged into our account and forced to create a new email address for now logging into our account! Done. Can't deselect all marketing preferences.
You need to scroll a little further down that page to the next section named Marketing Consent. There you will a green box with tick inside it. Click that box to remove the marketing consent. Then click on Save Changes. That will stop all phone calls from VM but it can take up to 30 days to take effect. ( if you have an O2 sim you need to do the same within your O2 account)
Can't change the telephone number to the suggested 123.
It looks like you are referring to a post on <this thread> which suggested changing the contact number to the speaking clock (123)
If you tried to change the contact number to that number then it probably wouldn't be saved as it doesn't follow the correct format. The fields would be expecting an 11 digit landline or mobile number
