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VAT invoices

surrey-cable
Joining in

Hi

Is anyone able to tell me how to change my billing to allow VAT receipt downloads?
Contacted CS several times but still not showing.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

Carley_S
Forum Team
Forum Team

Hi @surrey-cable 

Welcome to the community forums

Sorry to hear you've not been able to get support with your VAT receipt request.

We can add VAT billing to your account for your future bills. We'll need to pass security so please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon. 

Here to help 🙂
Virgin Media Forums Agent
Carley

See where this Helpful Answer was posted

50 REPLIES 50

Carley_S
Forum Team
Forum Team

Hi @surrey-cable 

Welcome to the community forums

Sorry to hear you've not been able to get support with your VAT receipt request.

We can add VAT billing to your account for your future bills. We'll need to pass security so please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon. 

Here to help 🙂
Virgin Media Forums Agent
Carley

Carley_S
Forum Team
Forum Team

Thank you for joining me on private message @surrey-cable 

Glad we were able to get this sorted and arranged for you. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

 

Here to help 🙂
Virgin Media Forums Agent
Carley

DerekTGlasgow
Joining in

i would also like vat invoices, how do i go about this?  thanks.

Hi DerekTGlasgow, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

This is something we can certainly get set up for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. 😊

Thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


couldn't have been more helpful.  excellent service 5 stars.  thanks.

Hi DerekTGlasgow, 

Thanks for coming back to us in the Community with your praise. 🤩

I'm glad I was able to help get things sorted for you so quickly. 

If you have any further issues, you know where we are so pop back and let us know. 

Many thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


codole
Joining in

Just recently joined virgin broadband, can I have vat invoice set up as well?

Hi codole,

Thanks for posting and welcome to our community 🙂

So I can help I've popped you over a private message to get a few more details from you, you will also need your VAT registration number handy.

Alex_Rm

currah-co23
Joining in

Hello, I also need VAT invoices in my ebilling, as well as adding my self employment company name to the invoices. Please can someone help ? Big thanks in advance 😊

Paul