Forum Discussion

Jango1's avatar
Jango1
Tuning in
2 years ago
Solved

Vat invoice

Hi

 

I need to have vat invoices for my past bills and bills going forward how can I get these please.

  • Hey Jango1,

    Thanks for your time via PM

    These have been requested as discussed.

    Keep us posted!

  • Hi Jango1 👋,

    A warm welcome to our Community Forums and thanks for your post. It's great to have you here with us 😊

    I would love to help further with this so will pop you a PM now to confirm some details and we can take it from there. 

    Please keep an eye out for the purple envelope icon in the top right hand corner of your page from my message. 

    Hope to hear from you soon.

    • tedbun's avatar
      tedbun
      On our wavelength

      Hi @Ayisha_B

      I have a similar problem. You have been sending me VAT invoices for a while (through the post, after you have received my monthly payment), but I have just noticed that the last one I received was 1st December for my Bill of 23/11 - so I am missing VAT invoices for my 22/12 and 24/1 Bills!

      Please can you send me invoices for those 2 Bills and make sure that VAT invoices are correctly set up for future Bills?

      Many thanks!

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team

        Hi there tedbun 

         

        Thank you so much for your post and welcome back to the community forums.

         

        I'd be happy to take a look into this with you via a private message. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 
         

        Thank you. 

    • gterzza's avatar
      gterzza
      Joining in
      Hello @Ayisha_B
      I have the same issue too. I have been receiving VAT invoices through the post for sometime now, but they seem to have stopped in Dec 2022. If you can help restart these, that would be great. Thanks!
      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team

        Hi there gterzza 

         

        Thank you so much for your post and welcome to the community forums, it's great to have you here. 

         

        I'd be more than happy to take a look into this for you via a Private Message. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 
         

        Thank you.

  • Hey Jango1,

    Thanks for your time via PM

    These have been requested as discussed.

    Keep us posted!

      • Carley_S's avatar
        Carley_S
        Forum Team

        Hi alice1983892 

        Welcome to the community forums. 

        Just to confirm, do you need your VAT back dating or just VAT billing going forward?

  • My pleasure 🙂

    If you need me, just drop me a message!

    Thanks

    • Ashleigh_C's avatar
      Ashleigh_C
      Forum Team

      Hi Jango1 

       

      If you reach back out to Ayisha via the PM that they have sent then they can check this for you, but this can take up to 14 days to arrive. 

       

      Thanks again

  • Hello,

    How do I sign up for the VAT invoice? 

    I need it urgently. Thought it was the law in the UK to provide VAT invoices. Not sure why I need to ask for it.

    • myworld's avatar
      myworld
      Joining in

      Just to clarify, I need historical (from Jan 2021), current and all future invoices to be VAT invoices for HMRC.

      Thanks!

      • Robert_P's avatar
        Robert_P
        Forum Team

        Hi myworld

         

        Sorry to hear of the VAT receipt issues experienced, we understand the confusion and appreciate you raising this via the forums. Welcome to the community.

         

        I will send you a Private Message to get some more details form you to arrange these.

         

        Rob

  • Hi All, I also need VAT invoices, how do I obtain this?

    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team

      Hey AlanB3 Thanks for reaching out to us on here. 👋🏽

      I can assist you with this.
      I will send a private message.

      Kind regards,
      Ilyas.