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davestones's avatar
davestones
Tuning in
2 years ago
Solved

Upgrading from essential broadband package

I currently have the VM Essential broadband package with Stream but am trying to work out how to upgrade/move away from this package as the speed isn't enough anymore plus in the near future I'll lik...
  • David_Bn's avatar
    2 years ago

    Thanks for reaching out to us davestones, and welcome back to our Community Forums!

    Sorry to hear of the difficulty upgrading the services from our essential broadband package.

    Check out the envelope in the top right hand corner for a private message from me, and I'll be on hand to look into having this resolved for you

    Thanks

    David_Bn