Forum Discussion

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi LCollitt02 

    Just be aware that if you currently receive TV or landline services from VM then these services will be terminated if and when you transfer to an Essential broadband plan. Also you will be ineligible for any future new customer discounts if and when you decide to transfer. The Essential broadband plans are not a qualifying product for Volt benefits. If you are currently receiving Volt benefits and you transfer to an Essential broadband plan, your 02 SIM Volt benefits will continue until you recontract. On recontracting, you will not be eligible for any Volt benefits

    • Ilyas_Y's avatar
      Ilyas_Y
      Forum Team

      Thank you for the update LCollitt02 👋🏼

      I'm glad the issue has now been sorted.
      Let us know if you need anything else and our team will assist.

      Kind regards,
      Ilyas.