Unable to register

[sanders077]

I have experienced a similar issue where I have attempted to register my new account but have not been sent an email to verify and finish setting up my virgin media account and therefore cannot access my account at all. Any help would be appreciated.

[sanders077 · Accepted solution]

I have experienced a similar issue where I have attempted to register my new account but have not been sent an email to verify and finish setting up my virgin media account and therefore cannot access my account at all. Any help would be appreciated.

[Ashleigh_C]

Hi there @sanders077 

Thank you so much for your post, and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue registering your account and I would be more than happy to take a look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.