Forum Discussion

Philippa3003's avatar
Philippa3003
Joining in
8 months ago

URGENT!!!! Credit File Amendments!! PLEASE HELP!!

Hi. I cancelled my account in March due to moving house and the increase in price... this took over 4 hours on the phone going from department to department to finally speaking to a lovely lady who ...
Cardiffman282's avatar
Cardiffman282
Trouble shooter
8 months ago

Every post for this team is in capitals with multiple exclamation marks and heart in mouth expressions of stress. Maybe it should offer a premium rate expedited service

Normal SLA is 21 days but some lucky folks have been sorted out the same day.

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Credit-File-Reporting-Team-urgent/td-p/5437679

https://www.reddit.com/r/LegalAdviceUK/comments/ojgi2p/update_virgin_media_added_a_default_to_my_credit/