Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

TNT sports removed

chris128
Joining in

a week ago

Please can someone help me with this

I have had the same issue as others have had where I accepted an online renewal deal which stated I would “keep my current virgin media deal without losing anything” but I have now lost TNT sports.

i also took screen shots of this before I accepted the deal and TNT sports was included in my Maxit Tv package.

Can someone help me get TNT sports back .

Thanks

Chris 
0 Kudos
3 REPLIES 3

harybrok
Just joined

Wednesday - last edited Wednesday

@chris128ehallpass wrote:

Please can someone help me with this

I have had the same issue as others have had where I accepted an online renewal deal which stated I would “keep my current virgin media deal without losing anything” but I have now lost TNT sports.

i also took screen shots of this before I accepted the deal and TNT sports was included in my Maxit Tv package.

Can someone help me get TNT sports back .

Thanks

Chris 

I’m sorry to hear about the trouble you’re facing with your Virgin Media renewal. It’s frustrating to lose channels that were included in your package. Since you have screenshots of the offer that clearly show TNT Sports as part of your Maxit TV package, I recommend reaching out to Virgin Media customer support directly with that evidence. They should be able to assist you in restoring TNT Sports to your account based on the details you have. Hope! it would be helpful.

0 Kudos

japitts
Very Insightful Person
Very Insightful Person
In response to harybrok

Wednesday

@harybrok wrote:
Since you have screenshots of the offer that clearly show TNT Sports as part of your Maxit TV package, I recommend reaching out to Virgin Media customer support directly with that evidence.

VM staff respond on this forum, and they should reach this post in a day or so.

@chris128  It may be helpful to post those screenshots in the meantime.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Ashleigh_C
Forum Team
Forum Team

Wednesday

Hi there @chris128 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your service and I would be more than happy to look into this with you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

0 Kudos
Top